Automotive Technician

Sullivan Tire & Auto Service • Newport, RI

12d

About The Position

Sullivan Tire, an employee-owned company, is hiring an Automotive Technician to independently perform repairs and services on customer vehicles while delivering high-quality work and customer satisfaction. The technician diagnoses and repairs a range of vehicle systems, performs tire and maintenance services, documents safety inspections, prepares accurate repair estimates, and communicates repair needs and value to customers and sales staff. The role also involves working with store management to meet productivity, profitability, and customer satisfaction standards; following safety, environmental, and internal policies; and maintaining a neat, clean work area.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience and 1–3 ASE certifications.
• Valid driver's license.
• Customer-service focus in a retail environment.
• Ability to lift 40–50 lbs.
• Basic conflict-resolution skills.
• Solid understanding of the automotive tire and auto service industry.
• Basic understanding of VAST and automotive PC programs.
• Basic math skills for producing accurate repair estimates.
• Ability to multitask in a fast-paced environment.
• Team-player skills.

Nice To Haves

• A technical degree.

Responsibilities

• Mount, dismount, balance, and repair passenger and light-truck tires.
• Perform lube, oil, and filter changes on domestic and foreign cars.
• Perform and document vehicle safety inspections.
• Diagnose and repair vehicles independently, including maintenance, brakes, steering, suspension, heating and cooling systems, alignments, and light tune-ups, using automotive tools, equipment, and software such as VAST and automotive PC programs.
• Produce accurate repair estimates for customer vehicles.
• Work with store management to meet productivity, profitability, and customer satisfaction standards.
• Follow safety and environmental standards and maintain a neat, clean work area, including properly disposing of waste products.
• Explain needed vehicle repairs and their value to customers and sales staff in understandable terms.
• Adhere to internal controls, policies, and procedures.
• Assume other responsibilities as needed.

Benefits

• Health insurance, including medical, vision, and dental coverage.
• Life and disability insurance.
• Paid holidays, personal time, and vacation time.
• Discounted services.
• Employee-owned ESOP retirement plan.
• Flexible spending.
• 401(k) with company match.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED