Automotive Technician

Asbury Automotive•Baltimore, MD

16d•$60,000 - $150,000

About The Position

The B Level Service Technician performs routine repairs and general diagnosis on customer vehicles, with some assistance. Work may include light engine work, transmissions, clutches, drive shafts, electrical systems such as starters and alternators, HVAC systems, and steering and suspension systems. The technician is expected to hold a majority of their manufacturer certifications and to provide accurate, timely service that supports a positive customer experience.

Requirements

Previous automotive technician experience is required.
Must have basic tools.
Must have strong technical and mechanical skills.
Must be a team player and able to work repetitively on complex tasks.
Must be at least 18 years old.
Must have a valid driver's license.
Must pass pre-employment screening, including a background check and drug test.

Nice To Haves

ASE certifications are heavily preferred.
Manufacturer certifications are heavily preferred.

Responsibilities

Accurately complete the multi-point inspection form for each vehicle.
Document all work performed and recommended on assigned repair orders.
Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
Maintain technician proficiency according to Asbury standards.
Conduct road tests to determine needed work and, when necessary and practical, confirm repairs were successful.
Perform all levels of vehicle diagnosis and repair.
Perform preventive and routine maintenance services.
Use product and technical training assigned by the manufacturer and management.
Participate in manufacturer-sponsored training programs and schools to expand knowledge of new technology.
Maintain manufacturer Customer Satisfaction Index scores at or above Asbury's specified district, regional, and national goals.
Complete work, notations, and timekeeping required for warranty repair orders and warranty claims.
Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
Ensure customer vehicles are returned as clean as they were before service.
Complete required compliance training, including training on hazardous waste disposal and OSHA Right-to-Know requirements.
Follow federal, state, and local laws and company policy when safeguarding customer vehicles, property, and information.

Benefits

Weekly pay.
Salary range of $60,000–$150,000 annually, based on experience.
Paid holidays and paid time off.
Paid training.
Stock awards for eligible select management and front-line team members.
Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
Up to 12 weeks of paid pregnancy leave (disability leave).
Paid parental leave.
Health savings and flexible spending accounts.
Short-term and long-term disability plans.
Whole life and term life insurance.
401(k) with company match.
Pet insurance.
Digital career path tool and continuous training through Asbury's Internal Learning Management System.
Professional growth and development opportunities.
Technician student loan relief resources.
Employee assistance program.
Employee discounts on parts and service repairs.
Scholarship awards.
Paid volunteer hours through community service initiatives.
Employee referral program with bonus opportunities.