Automotive Technician

Asbury Automotive • Midlothian, VA

16d • $20 - $35

About The Position

Crown Automotive, part of Asbury Automotive Group, is seeking an Automotive Service Technician to help deliver exceptional vehicle service and guest experiences. The B Level Service Technician completes routine repairs and diagnoses customer vehicles, with some assistance. Work includes light engine repairs, transmissions, clutches, drive shafts, electrical systems such as starters and alternators, HVAC, and steering and suspension systems. The technician is expected to hold a majority of the manufacturer certifications.

The role includes performing diagnosis, repairs, and preventive maintenance; documenting work and recommendations; communicating with service advisors about additional work or delays; and maintaining technician proficiency and customer satisfaction standards. Technicians also complete warranty documentation, participate in training, follow safety and regulatory requirements, and return customer vehicles in the condition in which they were received.

Asbury describes its workplace as fun, supportive, and inclusive, and offers pay and recognition, insurance and retirement plans, training and development resources, and other employee programs. The company is an equal opportunity employer.

Requirements

• Previous automotive technician experience.
• Basic tools.
• Strong technical and mechanical skills.
• Ability to work as a team member and repetitively perform complex tasks.
• At least 18 years of age.
• Valid driver's license.
• Ability to pass pre-employment background and drug screening.

Nice To Haves

• ASE certifications are heavily preferred.
• Manufacturer certifications are heavily preferred.

Responsibilities

• Accurately complete a multi-point inspection form for each vehicle.
• Document all work performed and recommended on assigned repair orders.
• Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
• Maintain technician proficiency as specified by Asbury standards.
• Conduct road tests to determine needed work and, when necessary and practical, confirm repairs were successful.
• Perform vehicle diagnosis and repair at all levels.
• Perform preventive and routine maintenance services at all levels.
• Use product and technical training as assigned by the manufacturer and management.
• Participate in manufacturer-sponsored training programs and schools to expand knowledge of new technology.
• Maintain manufacturer Customer Satisfaction Index scores at or above Asbury's specified goals for district, regional, and national scores.
• Complete the work, notations, and timekeeping required for warranty repair orders and warranty claims.
• Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
• Ensure customer vehicles are returned as clean as they were before service.
• Complete required compliance training, including training related to hazardous waste disposal and OSHA Right-to-Know requirements.
• Comply with applicable laws and company policies concerning safeguarding customer vehicles, property, and information.

Benefits

• Weekly pay; stated pay range is $20–$35 per hour depending on experience.
• Paid holidays and paid time off.
• Paid training.
• Stock awards for eligible select management and front-line team members.
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
• Up to 12 weeks of paid pregnancy leave (disability leave).
• Paid parental leave.
• Health savings accounts.
• Flexible spending accounts.
• Short-term and long-term disability plans.
• Whole life and term life insurance.
• 401(k) with company match.
• Pet insurance.
• Digital career path tool.
• Continuous training through Asbury's Internal Learning Management System.
• Professional growth and development opportunities.
• Technician student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Scholarship awards.
• Paid volunteer hours through community service initiatives.
• Employee referral program with bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed