Automotive Technician (Mid-Level to Senior) - 10k Sign on Bonus

Patrick Motors Inc•Auburn, MA

12h•Onsite

About The Position

We are seeking a skilled and experienced Automotive Technician (Mid-Level to Senior) to join our service team. In this role, you will be responsible for diagnosing, repairing, and maintaining a variety of vehicles with a high level of accuracy and efficiency. As a senior team member, you will also provide guidance to junior technicians, ensure adherence to safety and quality standards, and deliver exceptional customer service. Once hired candidates are eligible for a 10k sign on bonus.

Requirements

Skilled and experienced Automotive Technician (Mid-Level to Senior)
Diagnose, repair, and maintain a variety of vehicles with a high level of accuracy and efficiency
Provide guidance to junior technicians
Ensure adherence to safety and quality standards
Deliver exceptional customer service
Maintain a personal tool set with everything required to perform repairs

Nice To Haves

Provide guidance to junior technicians
Ensure adherence to safety and quality standards
Deliver exceptional customer service

Responsibilities

Work with Service Advisors to understand the customer’s concerns and complaints to properly complete repairs as requested
Inform Service Advisors in a concise, clear manner concerns or needs discovered when inspecting a customer’s vehicle
Maintain a personal tool set with everything required to perform repairs
Perform all work in a manner that guarantees the customer will be satisfied and the vehicle is returned to the customer with all requested repairs performed in a complete manner to ensure that there is no need for the customer to return to Patrick Motor Group for same repairs
Complete all required paperwork relative to repairs performed in a detailed clear manner including proper multi-point inspections and notes
Conduct test drives as required when service is completed for quality assurance
Complete all training and certification as required by Shop and Patrick Motor Group in a timely manner
Show respect for customers, co-workers, and the company
Customer’s cars are to be returned to them clean, seat settings as they were, radio stations are not to be changed, vehicle washed as requested, if personal belongings are moved replace as they were found. When a customer’s car is completed park car in designated area and make sure that all protective items are removed from the car
Consideration of your co-workers, including Service Advisors, Parts Department, and other Technicians
Use shop equipment carefully and return to the appropriate location when done with the equipment, if there is damage discovered inform management immediately
Complete tasks and requests as required by management