About The Position

The Express Service Technician performs assigned vehicle maintenance in accordance with dealership and factory standards. The role builds customer loyalty by developing trust and ensuring customers’ confidence in AutoNation as a caregiver for their vehicle’s safety and reliability. The technician completes work efficiently and accurately, coordinates regularly with the Parts Department and Service Advisors, documents work on repair orders, stays current with factory technical bulletins, and participates in factory-sponsored training as appropriate. Success is measured by achieving targeted production and Customer Satisfaction Index goals.

Requirements

  • High school diploma or equivalent.
  • Attention to detail.
  • Ability to follow processes to ensure quality and safety.
  • Valid in-state driver’s license and an acceptable, safe driving record that can be maintained.

Nice To Haves

  • Experience as an express or quick-lube technician is preferred.
  • A passion for cars and customer service.

Responsibilities

  • Perform vehicle maintenance listed on repair orders efficiently and accurately in accordance with dealership and factory standards.
  • Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
  • Document work performed on each vehicle on the repair order.
  • Stay informed about factory technical bulletins and participate in factory-sponsored training as appropriate.
  • Provide an exceptional customer experience to drive customer loyalty.

Benefits

  • Competitive compensation.
  • 401(k) matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
  • Discounts through YouDecide, a website offering deals from providers and retailers.
  • Paid training and OEM certification support.
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