Automotive Technician
About The Position
Lexus of Winter Park, a Penske Automotive Group dealership, is hiring an experienced Flat Rate Technician to perform vehicle repairs and maintenance in accordance with factory and dealership specifications and time standards. The role supports an excellent customer experience by providing technical expertise, communicating repair information to Service Advisors, and completing work accurately, safely, and on time. The position primarily takes place in an automotive shop. The covered workspace may be subject to heat, cold, safety hazards, and regular loud noise. Evening, weekend, and holiday hours may be required. There is no supervisory responsibility.
Requirements
- Genuine interest in providing an exceptional customer experience.
- Friendliness, enthusiasm, reliability, and a positive team-player attitude.
- Strong work ethic and ability to work in a fast-paced, results-driven environment.
- Safe working knowledge of shop tools and equipment.
- At least 3 years of dealership experience.
- Exceptional customer service and communication skills, including listening to customers and determining how to assist them.
- Ability to work well in a team environment.
- Knowledge of automotive systems, tools, and repair processes.
- Attention to detail and commitment to quality.
- Ability to use technical reference materials and technical manuals in written and online formats.
- Ability to explain technical terms to a non-technical audience.
- Effective time-management skills and ability to prioritize.
- High school diploma or equivalent, and two years of related experience, or an equivalent combination of education and experience.
- Ability to work evening, weekend, and holiday hours as required.
- Ability to meet the described physical demands, including prolonged standing; regular pushing, pulling, climbing, stooping, kneeling, reaching, grasping, walking, and repetitive motion; and lifting or carrying heavy objects with an assistance device as described.
- Ability to talk and hear.
Nice To Haves
- Brand knowledge.
- Associate's degree or equivalent from a two-year college or technical school, with two years of related experience and/or training, or an equivalent combination of education and experience.
- ASE Certification.
Responsibilities
- Perform vehicle repairs and maintenance according to factory and dealership specifications and time standards.
- Help provide customers with a high-quality service experience throughout vehicle repairs.
- Apply technical knowledge and expertise to repair and maintain vehicles to factory and dealership standards.
- Clearly communicate technical information about customer vehicles to Service Advisors.
- Follow manufacturer quality and timeliness standards and ensure estimates and work orders are accurate.
- Comply with applicable federal, state, and local shop-operation regulations, including hazardous-waste handling and disposal, OSHA requirements, and use of personal protective equipment.
- Follow processes that support quality and safety.
Benefits
- Medical, dental, and vision health care options.
- 401(k) savings and retirement plan with company match.
- Training, resources, and opportunities for career growth and advancement.
- State-of-the-art facilities and excellent working conditions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
