Automotive Technician - Store 272

Monro•Hampton, NH

21d

About The Position

The Automotive Technician performs basic vehicle diagnostics and routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The role is expected to deliver exceptional 5 Star service through effective communication about vehicle issues and proposed solutions, while meeting guest expectations for service timing and quality. Technicians are paid through a flat-rate, performance-based system, earning a set amount for each eligible task completed; compensation depends on experience and teammate productivity. The position may be full-time or part-time and is an hourly position based on business needs.

Requirements

High school diploma or equivalent.
Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
Current valid driver’s license and a satisfactory Motor Vehicle Report (MVR).
Own a basic set of tools or participate in Monro’s tool purchase program.

Nice To Haves

ASE certification.
State Inspection license, where applicable.

Responsibilities

Perform basic vehicle diagnostics to identify required repairs.
Complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional services and repairs needed.
Audit courtesy inspections performed by General Service Technicians.
Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
Assist with general store duties and maintain the store’s cleanliness and guest-ready condition to Monro standards.
Perform services in accordance with Monro’s safety standards, including Wheel Torque and oil safety and compliance procedures.
Test drive vehicles according to Monro’s Road Test policy, using dedicated test drive routes and following local traffic and safety laws.
Follow company policies and procedures and applicable governmental, environmental, and ANSI/OSHA standards.
Consistently use safety practices required by training, policies, and procedures.
Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely and according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.