Automotive Technician

Leeds West Group•Littleton, CO

20d•Onsite

About The Position

An Automotive Technician performs repair work and maintenance on cars, trucks, and other motor vehicles. The role calls for professional integrity, teamwork, extensive automotive knowledge, strong diagnostic and repair skills, effective use of current technology and equipment, and a commitment to quality work and exceptional customer service. The technician exercises discretion and independent judgment on matters that significantly affect business operations. The position works onsite in a fast-paced automotive retail and repair environment, with regular exposure to indoor and outdoor temperatures, tools, equipment, fluids, and chemicals. Use of required personal protective equipment, compliance with uniform standards, and adherence to OSHA and company safety practices are expected. The role requires at least 32 hours per week; hours and days may vary by location and business needs. Operations run Monday through Saturday and Sunday at various locations, and the position regularly involves long hours and frequent weekend work. Travel between local stores may be up to 25%, with overnight travel under 5% except for particular assignments. This is a full-time, overtime-exempt position. The role has no supervisory responsibilities, but may involve mentoring junior technicians and apprentices. Leeds West Groups describes a workplace culture centered on a zero-tolerance policy for drugs, alcohol, weapons, violence, harassment, and discrimination, and expects employees to act respectfully, ethically, and professionally.

Requirements

Must be at least 18 years old.
Active, unrestricted driver's license required.
High school diploma or equivalent.
Prior industry knowledge and/or experience required.
Must be legally authorized to work in the United States while employed by Leeds West Groups.
Must successfully complete a Motor Vehicle Records check and be able to maintain a clean driving record.
Strong integrity, active listening, verbal and written communication, interpersonal, diplomacy, and customer-service skills.
Extensive automotive industry knowledge and strong technical knowledge of automotive systems, diagnostics, and repair procedures.
Strong organizational skills and attention to detail; analytical, decision-making, and problem-solving abilities.
Computer and software proficiency, including proficiency with diagnostic tools and equipment such as scan tools, multimeters, computerized diagnostic software, and Digital Vehicle Inspections (DVI).
Clear understanding of the proper use of shop equipment, tools, and fluids.
Ability to adapt to changing automotive technologies, methods, and best practices.
Proficiency in inventory and expense management.
Ability to thrive in a fast-paced sales environment, give and receive constructive feedback, manage priorities, multitask, and complete objectives with minimal supervision.
Ability to meet consistent attendance expectations.
Ability to meet the physical demands of the position, including frequent movement and repetitive motions, lifting and carrying heavy parts and equipment weighing up to 50 pounds or more, and adequate vision, hearing, and speaking abilities.

Nice To Haves

Completion of an automotive technical training program.
At least one year of related experience.
ASE or other relevant certifications.

Responsibilities

Inspect vehicles comprehensively to identify mechanical, electrical, maintenance, and safety concerns.
Complete vehicle repairs and maintenance, including engine, brake, suspension, and other mechanical work.
Use diagnostic equipment, technical manuals, and computerized systems to diagnose and troubleshoot automotive problems.
Perform routine maintenance such as oil changes, tire rotations, fluid flushes, and filter replacements.
Ensure work meets manufacturer specifications and industry quality and safety standards.
Perform quality-control checks and test-drive vehicles to verify repairs and identify remaining issues.
Promptly raise accidents, additional service needs, and safety concerns with the Store Manager or Service Manager.
Conduct test drives in accordance with company policy, procedures, safety practices, and traffic laws.
Prepare and maintain accurate, thorough inspection records according to company procedures and best practices.
Communicate professionally with customers about repair recommendations, estimates, questions, and concerns.
Provide timely, accurate automotive services and maintain a professional, courteous manner to support customer satisfaction.
Coordinate workflow with management and team members to support efficient service delivery.
Assist and mentor junior technicians and apprentices as needed.
Follow and promote workplace safety practices, OSHA requirements, and company safety policies.
Maintain a clean, organized, and safe work environment.
Stay current on automotive industry trends, technology, and regulatory changes related to repair and safety.
Collaborate with the Store Manager and senior management on business plans, initiatives, programs, and budgets.
Support the Store Manager in fostering an inclusive, cohesive team culture, developing employees, meeting business goals, and delivering customer service.
Perform other duties as assigned.