Automotive Technician

Columbia Gorge Toyota • The Dalles, OR

20d • $21 - $42

About The Position

A Technician is responsible for servicing and repairing vehicles assigned by service management. The role involves performing work within the technician’s training and qualifications, following safety requirements and published procedures, and supporting customer satisfaction through quality repairs, professional communication, and careful handling of vehicles. The technician maintains tools and workspace, uses dealership-provided equipment and repair information appropriately, documents work and time accurately, and participates in technical training and manufacturer certification activities.

Work is generally performed indoors in a shop, with occasional outdoor work. The environment may include hot or cool conditions, elevated noise, fumes, dust, and exposure to outdoor weather. The position has substantial physical demands, including standing, sitting, walking, lifting and carrying, pushing and pulling equipment, bending and twisting, reaching and handling, climbing, and crawling or kneeling.

Requirements

• Must be able to perform each essential duty satisfactorily.
• Valid driver’s license with a driving record acceptable to the employer’s insurance company.
• Certifications appropriate to the individual position, such as a Technical Certificate or ASE certificate.
• Physical ability to meet the listed job demands, including standing up to eight hours per day in four-hour intervals; sitting for up to three-hour intervals; walking; carrying and lifting; pushing and pulling equipment; bending, twisting, reaching, and handling; occasional climbing; and crawling or kneeling.

Nice To Haves

• Two years of Toyota experience is preferred; applicants with two years of experience as a technician on another vehicle line will also be considered and discussed.

Responsibilities

• Inspect vehicles.
• Complete assigned services and repairs for which the technician is trained.
• Support customer satisfaction through proper repair procedures, attitude, and communication.
• Follow applicable safety requirements and published procedures; use appropriate protective equipment and promptly report unsafe circumstances.
• Maintain an inventory of personal mechanical tools needed for trained work that are not normally inventoried as Special Service Tools.
• Use Special Service Tools, shop equipment, and repair manuals properly, and return them to their assigned locations after use.
• Produce high-quality work; perform quality-control inspections, test-drive vehicles when necessary, consult the Group Leader about questionable repairs, and prioritize jobs returned because of improper repair or diagnosis.
• Return vehicles as clean as they were before service or repair, using protective covers and other precautions and arranging washes when needed.
• Participate in assigned technical training and use the training effectively.
• Participate in the Manufacturer’s Technician Certification Program and continually upgrade skills toward earning and maintaining Master Technician status.
• Review technical service bulletins and other publications as assigned by management.
• Perform mechanical repairs in the shop area designated by management.
• Keep the assigned workspace organized and clean, and help clean the group area daily before leaving work.
• Use parts requisition forms and provide complete vehicle and customer information for special-order parts.
• Show courtesy to customers and dealership personnel.
• Make efforts to achieve production objectives set by management.
• Provide complete and accurate written explanations of work performed on repair orders.
• Punch on and off every repair order to record time spent on each job.
• Follow dealership policy for establishing flat-rate time for repair work and maintenance services.
• Provide administrative assistance needed to complete warranty repair orders and other tasks assigned by management.
• Use appropriate check sheets for pre-delivery services, used-vehicle inspections, 27-point vehicle inspections, and periodic maintenance services.
• Maintain personal cleanliness, grooming, and uniform standards according to departmental policies.
• Arrive, take breaks, and depart at times designated by management.
• Use shop supplies economically and handle toxic chemicals and hazardous waste according to dealership policies and procedures.
• Communicate constructively with dealership personnel to meet customer needs.
• Report situations or conditions that jeopardize the safety, welfare, or integrity of the dealership, its employees, or customers.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed