Automotive Technician

Penske Automotive Group • West Palm Beach, FL

29d • Onsite

About The Position

Palm Beach Toyota, a Penske Automotive Group dealership, is seeking an experienced Flat Rate Technician to perform vehicle repairs and maintenance according to factory and dealership specifications and time standards. The role focuses on delivering an excellent customer experience through high-quality technical work, effective communication with Service Advisors, and compliance with repair, safety, and timeliness standards.

The technician works primarily in an automotive shop environment and uses automotive systems knowledge, shop tools, and technical reference materials to diagnose, repair, and maintain vehicles. The role requires a customer-focused, reliable team member who can work effectively in a fast-paced, results-driven setting. There is no supervisory responsibility. Evening, weekend, and holiday hours may be required.

Requirements

• High school diploma or equivalent, plus two years of related experience, or an equivalent combination of education and experience.
• At least three years of dealership experience.
• Safe working knowledge of shop tools and equipment.
• Knowledge of automotive systems, tools, and repair processes.
• Exceptional customer service skills.
• Strong communication and listening skills, including the ability to determine how to assist customers and explain technical terms to non-technical audiences.
• Ability to work well in a team environment.
• Strong attention to detail and commitment to quality.
• Ability to follow processes to ensure quality and safety.
• Effective time-management and prioritization skills.
• Ability to work in a fast-paced, results-driven environment.
• Friendliness, enthusiasm, reliability, a positive team-player attitude, and a strong work ethic.
• Ability to meet the physical demands of the role, including prolonged standing, lifting and carrying with assistance as described, and regular pushing, pulling, climbing, stooping, kneeling, reaching, grasping, walking, and repetitive motion.
• Ability to talk and hear.

Nice To Haves

• Brand knowledge is preferred but not required.
• Associate's degree or equivalent from a two-year college or technical school, plus two years of related experience and/or training, or an equivalent combination of education and experience.
• ASE Certification is preferred.

Responsibilities

• Perform vehicle repairs and maintenance in accordance with factory and dealership specifications and time standards.
• Provide customers with a high-quality service experience throughout the repair process.
• Apply technical knowledge and expertise to repair and maintain vehicles to factory and dealership standards.
• Communicate technical information about customer vehicles clearly to Service Advisors.
• Comply with manufacturer quality and timeliness standards for repairs and maintenance.
• Ensure estimates and work orders are accurate.
• Follow applicable federal, state, and local requirements affecting shop operations, including hazardous-waste handling and disposal, OSHA requirements, and the use of personal protective equipment.
• Follow processes that support quality and safety.
• Use technical reference materials and manuals in written and online formats.

Benefits

• Medical, dental, and vision health care options.
• 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• State-of-the-art facilities and excellent working conditions.
• Competitive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED