Automotive Technician

Penske Automotive Group • Round Rock, TX

20d • Onsite

About The Position

Round Rock Toyota, a Penske Automotive Group dealership, is seeking an experienced Automotive Technician to perform repairs and maintenance in accordance with factory and dealership specifications and time standards. The role focuses on delivering an excellent customer experience through high-quality vehicle service, effective communication with Service Advisors, accurate work orders, and compliance with applicable safety and manufacturer standards. The technician primarily works in an automotive shop environment and has no supervisory responsibilities.

Requirements

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, and a positive team-player attitude.
• Strong work ethic and ability to work in a fast-paced, results-driven environment.
• Safe working knowledge of shop tools and equipment.
• At least 3 years of dealership experience.
• High school diploma or equivalent, and two years of related experience, or an equivalent combination of education and experience.
• Knowledge of automotive systems, tools, and repair processes.
• Strong customer-service and communication skills, including listening to customers and determining how to assist them.
• Ability to work well in a team environment.
• Attention to detail and commitment to quality.
• Ability to communicate technical information effectively, including to non-technical audiences.
• Ability to follow processes that ensure quality and safety.
• Effective time-management and prioritization skills.
• Work evening, weekend, and holiday hours as required.

Nice To Haves

• Brand knowledge.
• Associate's degree or equivalent from a two-year college or technical school, with two years of related experience and/or training, or an equivalent combination of education and experience.
• ASE Certification.

Responsibilities

• Perform vehicle repairs and maintenance according to factory and dealership specifications and time standards.
• Help ensure customers receive a world-class service experience, particularly during vehicle repairs.
• Apply technical knowledge and expertise to repair and maintain vehicles to factory and dealership standards.
• Communicate technical information about customer vehicles clearly to Service Advisors and explain technical terms to non-technical audiences as needed.
• Follow manufacturer standards for the quality and timeliness of repair and maintenance work.
• Ensure estimates and work orders are accurate.
• Follow applicable federal, state, and local shop-operation regulations, including requirements for hazardous-waste handling and disposal, OSHA, and personal protective equipment.
• Use technical reference materials and manuals in written and online formats.
• Follow established processes to maintain quality and safety, while managing time and priorities effectively.

Benefits

• Medical, dental, and vision care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• State-of-the-art facilities and excellent working conditions.
• Competitive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED