Automotive Technician

Hendrick•Charleston, SC

15d•Onsite

About The Position

The Automotive Technician is responsible for identifying necessary vehicle service and performing repair, service, and maintenance work. The position examines customer vehicles, identifies and estimates needed work, carries out repairs efficiently according to dealership and manufacturer guidelines, documents services, and requests necessary parts. The technician uses available technologies to enhance the customer experience and is expected to maintain Company CSI standards, participate in required training, accurately record work hours, follow safeguards and safety rules, and demonstrate Company Core Values. This role has no direct supervisory responsibilities. Duties are performed primarily in the service area and include working around vehicles and safely operating power tools and test equipment. The technician may encounter loud noise, vibration, exhaust fumes, and other service and repair conditions, and frequently interacts with customers, service advisors, and the service manager. Regular, predictable attendance is required; scheduled shifts may include evenings, weekends, and holidays. Other duties may be assigned.

Requirements

High school diploma desired.
Five or more years of desired work experience.
Thorough knowledge of automotive parts and systems.
Demonstrable mechanical skills and knowledge.
Technical training or commensurate technical experience.
Valid driver’s license.
Certified/senior technician credential with the respective manufacturer.
State inspection/emissions license required by the state.
Meet and/or exceed manufacturer requirements for ASE tests.
Complete manufacturer training to perform warranty repairs/recalls on most vehicles, PDI’s, maintenance, and minor repairs.
Basic computer skills for using the timekeeping system, and ability to learn the parts department computer inventory and ordering system.
Ability to understand and follow instructions and communicate effectively with customers and company personnel.
Ability to read and comprehend instructions, correspondence, and memos, and present information effectively in one-on-one and small group situations.
Ability to add, subtract, multiply, and divide.
Ability to use common-sense reasoning, handle standardized situations, and understand and follow technical manuals.
Ability to lift up to 50 pounds and perform the listed physical activities, including standing, walking, handling objects, reaching, and stooping, kneeling, crouching, or crawling.
Regular and predictable attendance.

Nice To Haves

All required manufacturer fundamental training and/or NAPA training provided by HAG.

Responsibilities

Examine customer vehicles and identify necessary repairs and maintenance.
Estimate the cost of repairs.
Perform vehicle repairs and maintenance, documenting the services performed.
Perform services efficiently and according to dealership and manufacturer guidelines.
Request necessary parts.
Use available technologies to enhance the customer experience.
Maintain CSI at or above Company standards.
Maintain an organized, clean, and safe work area.
Participate in required training.
Accurately record all hours worked in the company timekeeping system.
Follow safeguards, dealership policies and procedures, and applicable safety rules and regulations.
Demonstrate the Company’s Core Values.
Perform other duties as assigned or requested by a supervisor.