Automotive Technician

Ryder•Charlotte, NC

14d

About The Position

Torque by Ryder is hiring a permanent, full-time Senior Level Automotive Technician to support its light-duty truck fleet in Charlotte, North Carolina. The technician performs diagnosis, repairs, inspections, and preventive maintenance, including work for non-contractual customers. The role may involve operating a mobile maintenance vehicle and traveling to customer yards within an assigned region. A service vehicle is provided for mobile technicians, along with a fuel card and company cell phone. The position offers a flexible 40-hour work week, weekly hourly pay based on experience, quarterly retention bonuses during the first year, and additional training to support advancement.

Requirements

High school diploma or equivalent preferred.
Vocational or professional diploma preferred.
Three or more years of combined classroom training and work experience.
Non-commercial Class E driver's license.
State driver's license as required.
Ability to understand and adhere to company policies.
Ability to build and maintain professional relationships across the organization, including with peers, work groups, customers, and supervisors.
Ability to work independently and as part of a team.
Customer service skills.
Strong verbal and written communication skills.
Ability to multitask; strong organization and time-management skills.
Complete Preventive Maintenance (PM230 and PM298) within 90 days.
Complete Brakes-Air (BA220 and BA298) within 90 days.
Meet FMCS 396.25 brake mechanics/inspectors requirements.
Complete Hydraulic Brake (BH220 and BH298) training within 90 days, where appropriate.
Complete Tire & Wheel (TW220) training within 90 days.
Complete CF609 and A/C training and qualification (AC220 and AC298) within 180 days.
Complete Battery Charge and Check, Warranty, and HD electrical (DR208) training within 90 days.
Complete Svc Island Support SBTIII training (SBT220) and SBT Phase 2 within 180 days.
Complete a minimum of two OEM online engine courses.
Flexibility to work in a fast-paced, dynamic environment.
Ability to drive Ryder vehicles.
Pass a Ryder drug test, DOT physical, and Ryder road test.
Pass Ryder background and motor vehicle checks, including drug and alcohol verification from previous employers for the last three years.
May be subject to additional employment and education verification, motor vehicle records checks, road tests, and customer-specific badging or background requirements.

Nice To Haves

Valid Commercial Driver License (CDL) Class A preferred.
Vocational or professional diploma preferred.

Responsibilities

Perform diagnosis, repairs, inspections, and preventive maintenance for non-contractual customers.
Assist higher-grade Automotive Maintenance Specialists with complex diagnostic repairs.
Perform routine vehicle maintenance, including tune-ups, oil and tire changes, fuel filter changes, fluid checks, alignments, basic suspension replacement, and light and mirror replacements.
Diagnose, repair, or replace engine parts and other components, including alternators, starters, radiators, injectors, transmissions, and fuel components.
Perform basic diagnostics and hydraulic brake inspections, repairs, and replacements.
Operate a mobile maintenance vehicle and travel to customer yards within the assigned region, as needed.
Maintain general knowledge and understanding of Torque products and services.
Represent Torque and Ryder and build relationships with customers.
Use Salesforce and available electronic documentation tools.
Document work orders, customer repair authorizations, and repair notes in Salesforce.
Perform environmental duties, including site inspections, site cleanups and disposals, and handling vehicle chemicals with guidance and direction.
Work in accordance with federal, regional, and corporate compliance guidelines.
Perform other duties as assigned.