Automotive Technician

Lexus of Milwaukee•Milwaukee, WI

About The Position

The Ed Napleton Automotive Group is hiring an Automotive Service Technician at Lexus of Milwaukee. The technician performs vehicle repairs and maintenance in accordance with dealership and factory standards, diagnoses vehicle issues, and helps build customer loyalty through trustworthy service. The role involves coordinating with the Parts Department and Service Advisors, explaining technical diagnoses and repairs to non-mechanical people, keeping current with factory technical information and training, and maintaining an organized work area.

Requirements

  • Automotive Service Technician experience.
  • Strong customer service skills.
  • Strong communication skills.
  • Valid driver’s license.
  • Be at least 18 years old to comply with the company driving policy.

Nice To Haves

  • ASE certification is desirable.

Responsibilities

  • Perform vehicle repair and maintenance work listed on repair orders efficiently and accurately, in accordance with dealership and factory standards.
  • Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
  • Diagnose malfunctions and perform the necessary repairs.
  • Explain technical diagnoses and needed repairs to non-mechanical individuals, including employees and customers.
  • Keep abreast of factory technical bulletins and participate in factory-sponsored training as appropriate.
  • Keep store management informed of mechanical repair problems as they occur.
  • Maintain an organized work area.

Benefits

  • Top-of-market compensation plans.
  • Fair work distribution.
  • Organized special tools to support production efficiency.
  • Tool reimbursement or tool allowances.
  • Paid training and paid manufacturer certifications.
  • Cross-training and career advancement opportunities.
  • Flexible scheduling options.
  • Medical, dental, and vision benefits.
  • 401(k).
  • Accrued vacation and sick time.
  • Discounts on products, services, and vehicles.
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