Automotive Technician/ Mechanic

Asbury Automotive Group•Woodbridge, VA

About The Position

Koons Buick GMC Woodbridge is hiring a B Level Service Technician to perform routine repairs, general diagnosis, and repairs with some assistance. Work may include light engine repairs; transmissions, clutches, and drive shafts; electrical systems such as starters and alternators; HVAC; and steering and suspension systems. The technician is expected to hold a majority of manufacturer certifications and to help provide a positive customer service experience. The role includes diagnosing and repairing vehicles, performing preventive and routine maintenance, documenting work and recommendations, communicating repair needs or delays to service advisors, and completing road tests when appropriate. Technicians also maintain proficiency and customer satisfaction standards, participate in manufacturer training, complete warranty documentation and timekeeping, and follow safety, regulatory, and dealership requirements. Customer vehicles must be returned as clean as they were before service.

Requirements

  • Previous automotive technician experience.
  • Must have basic tools.
  • Strong technical and mechanical skills.
  • Ability to work as a team player and repeatedly perform complex tasks.
  • At least 18 years of age.
  • Valid driver's license.
  • Must pass pre-employment background and drug screening.

Nice To Haves

  • ASE certifications are heavily preferred.
  • Manufacturer certifications are heavily preferred.

Responsibilities

  • Accurately complete a multi-point inspection form for each vehicle.
  • Document all work performed and recommended on assigned repair orders.
  • Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
  • Maintain technician proficiency in accordance with Asbury standards.
  • Conduct road tests to identify needed work and confirm completed repairs when necessary and practical.
  • Perform vehicle diagnosis and repair at all levels.
  • Perform preventive and routine maintenance services.
  • Complete manufacturer- and management-assigned product and technical training, including manufacturer-sponsored programs and schools.
  • Maintain manufacturer Customer Satisfaction Index scores at or above Asbury's specified district, regional, and national goals.
  • Complete work, notations, and timekeeping for warranty repair orders and warranty claims.
  • Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
  • Return customer vehicles as clean as they were before servicing.
  • Complete required training and comply with federal, state, and local regulations, including hazardous waste disposal and OSHA Right-to-Know requirements.
  • Safeguard customer vehicles, property, and information in compliance with applicable laws and company policy.

Benefits

  • Weekly pay; pay from $40 an hour.
  • Paid holidays and paid time off.
  • Paid training.
  • Stock awards for eligible select management and front-line team members.
  • Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
  • Up to 12 weeks of paid pregnancy leave (disability leave).
  • Paid parental leave.
  • Health savings and flexible spending accounts.
  • Short-term and long-term disability plans.
  • Whole life and term life insurance.
  • 401(k) with company match.
  • Pet insurance.
  • Digital career path tool and continuous training through Asbury's Internal Learning Management System.
  • Professional growth and development opportunities.
  • Technician student loan relief resources.
  • Employee assistance program.
  • Employee discounts on parts and service repairs.
  • Scholarship awards.
  • Community service initiatives, including paid volunteer hours.
  • Employee referral program with bonus opportunities.
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