Automotive Technician and Management for Honorably Discharged Veteran

Henley VIOC • Ventura, CA

21d • Onsite

About The Position

Henley Companies, the largest franchisee of Valvoline Instant Oil ChangeSM (VIOC), is hiring honorably discharged or soon-to-be discharged military veterans as Automotive Technicians. This role offers a rewarding career with competitive pay, outstanding benefits, and opportunities for rapid advancement. VIOC provides an award-winning training program and fair values to help employees reach their career goals. Leadership roles are available from Entry level through Service Center Manager, with entry-level leadership roles being active and responsible for daily operations, customer service, and product expertise. The company offers a fast-track to success for those ready for career advancement.

Requirements

• A positive attitude
• Willingness to learn and work as part of a customer-focused team
• At least 6 months automotive experience and/or one year of retail shift leader/key holder experience may qualify you for Assistant Manager
• 2 years managerial/supervisory experience in the quick lube/automotive business is required qualify for Service Center Manager
• Attention to detail and ability to follow instructions.
• Excellent problem-solving skills
• Strong customer service and communication skills
• Ability to work in a fast-paced environment and handle multiple tasks.
• Able to learn and follow the VIOC SuperPro process for all services.
• Achieve SuperPro certification.
• Must have reliable transportation.
• Basic computer knowledge/aptitude
• Inspect and replace car lights and wipers.
• Check fluid levels and add fluids to vehicle when necessary.
• Inspect/replace engine air filter and cabin air filter.
• Add oil to engine in the proper amount based on specifications of vehicle make/model.
• Able to remove/rotate/lift/reinstall tires for tire rotation service.
• Lubricate necessary components of the chassis/driveline.
• Perform additional services on cooling systems and transmissions.
• Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly.
• Able to move from bay to bay to perform services on multiple vehicles.
• Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication)
• Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
• Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
• Able to move/transport items up to approximately 50 pounds.
• Able to work with tools to perform duties in tight sometimes hard to reach areas.
• Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.

Responsibilities

• Provide exceptional customer service and address any concerns or questions.
• Perform oil changes, filter replacements, and lubrication services for vehicles.
• Inspect vehicles for any potential issues or areas that require attention.
• Conduct basic maintenance tasks such as tire rotations and fluid level checks.
• Keep track of inventory and ensure all supplies are readily available.
• Maintain a clean and organized work environment.
• Follow safety protocols and guidelines to ensure a safe working environment.
• Assisting with the daily operations of opening and closing the service center.
• Providing superior service to customers.
• Be an expert in the products and services we offer.

Benefits

• Paid on-the-job training
• No late evenings – Most locations close by 7pm
• Competitive pay set at $22.25 - $28.50 per hour.
• Earned Wage Access through DailyPay!
• Promoting from within – 95% of upper-level management started out in an entry-level position
• Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
• Tuition Reimbursement
• Employee Discount – 50% off most services for up to 2 vehicles
• Medical, Dental, Vision, and 401(k) Savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed