Automotive Store Manager

Midas FREMONT 1783•San Leandro, CA

20h•$72,000 - $100,000•Onsite

About The Position

Are you an experienced automotive leader who knows how to build a strong team, earn customer trust, and operate a profitable repair facility? Midas Auto Service Experts in San Leandro is seeking a results-driven Automotive Store Manager to take ownership of the store’s daily operations, financial performance, customer experience, and team development. This is an excellent opportunity for a proven manager with an entrepreneurial mindset, strong automotive knowledge, and a successful record of achieving sales and profitability goals.

Requirements

Minimum of five years of automotive store or service-management experience
Previous supervisory, management, coaching, or mentoring experience
Strong automotive repair and maintenance knowledge
Experience managing sales, labor, expenses, workflow, inventory, and P&L performance
Proven ability to meet or exceed sales and profitability objectives
Exceptional customer-service and relationship-building skills
Strong leadership, team-building, and employee-development abilities
Excellent communication, organization, and problem-solving skills
Confidence making decisions and holding employees accountable
Proficiency with point-of-sale systems, repair-order software, computers, and internet applications
Entrepreneurial mindset with a strong sense of ownership
Valid driver’s license with an acceptable driving record
Ability to work a flexible retail schedule, including weekends and holidays when required

Nice To Haves

College degree or related coursework is preferred

Responsibilities

Recruit, hire, onboard, train, schedule, and retain qualified employees
Lead automotive technicians, general service technicians, and service advisors
Set clear expectations and hold team members accountable
Coach and evaluate employees to improve performance and productivity
Conduct team meetings and communicate daily priorities
Build a respectful, collaborative, and results-driven workplace
Maintain accurate payroll, timekeeping, and scheduling records
Deliver an exceptional customer experience from check-in through vehicle pickup
Listen carefully and consult with customers about their vehicle concerns
Ensure inspections and repair recommendations are accurate and documented
Present service recommendations, repair options, and pricing clearly
Obtain proper customer authorization before beginning repairs
Keep customers informed about repair progress and completion times
Follow up on recommended and previously declined services
Promote applicable maintenance services and shop specials
Resolve customer concerns promptly, fairly, and professionally
Build customer loyalty, retention, and repeat business
Take ownership of sales, expenses, profitability, and P&L performance
Establish daily, weekly, and monthly performance goals
Develop strategies to increase legitimate sales and grow the customer base
Manage shop workflow and assign work according to technician skills
Monitor technician productivity, repair quality, and on-time completion
Oversee inspections, diagnostics, and repairs for domestic, European, and Asian vehicles
Manage parts sourcing and maintain productive vendor relationships
Oversee sales, accounting, cash-handling, and clerical functions
Maintain accurate inventory counts and control inventory costs
Take responsibility for preventing avoidable inventory losses
Prepare and submit accurate daily sales reports
Maintain a clean, organized, safe, and customer-ready facility
Ensure compliance with company policies and all safety and environmental requirements