Automotive Service Writer

DeVivo Companies • Saugus, MA

11h • Onsite

About The Position

DeVivo Companies has an opening for a full-time Service Writer at our location in Saugus, MA. For over a century, DeVivo Companies has been the Northeast’s trusted leader in comprehensive transportation, fleet, and equipment solutions. With twelve locations, premier OEM partnerships, and a factory-trained team, we provide complete lifecycle support—from fleet maintenance and specialized commercial bus sales to full-scale parts operations. Our 100+ year legacy is built on a single mission: driving long-term success for the businesses and communities we serve. Learn more about us at www.devivocompanies.com.

Requirements

• 2 years’ experience in a service adviser/service writer role in a mechanical shop
• Estimate writing experience
• Ability to clearly communicate verbally and in writing with customers, employees and management
• Good computer, Microsoft Outlook and internet skills
• Valid driver’s license

Nice To Haves

• Experience with Procede is a plus
• Strong work ethic and a commitment to work extra hours as needed

Responsibilities

• Greet customers at service counter
• Answer customer calls and coordinate getting their work into the shop
• Keep customers informed on work progress and estimated completion date
• Generate repair orders
• Write job estimates
• Work with service manager to schedule jobs for technicians
• Generate billing statement for customers
• Maintain a clean and safe work environment

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Flexible spending account
• 401(k) plan with company match
• Paid factory training
• Certification reimbursements
• Uniform & boot program
• Employee referral bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed