Automotive Service Writer
Dave Wright Nissan Subaru•Hiawatha, IA
•Onsite
About The Position
We are seeking an Automotive Service Writer to be the primary interface between our customers and technicians. In this role, you will greet customers, schedule appointments, complete all necessary paperwork for vehicle repairs, and keep customers informed about the status of their repairs. You will also relay pertinent information to technicians and follow up with various stakeholders to ensure problem resolution. This position is crucial for maintaining customer satisfaction and ensuring efficient service operations.
Requirements
- Comfortable using a tablet device
- Dependable
- Passion to help people
- Growth minded
- Organizational skills
- Excellent listening and communication skills
- Dynamic problem-solving abilities
- Ability to meet and exceed performance goals
- Valid driver's license
Responsibilities
- Be the interface between the customer and the technician for vehicle repairs
- Greet customers
- Schedule appointments
- Complete all necessary paperwork in regards to automotive repairs
- Keep the customer updated on the status of repairs and explain any service needed on their vehicle
- Relay all pertinent information to the technician for completion of the work
- Follow up with guests, management, and other departments to solve problems
Benefits
- Excellent compensation structure
- Health, dental, vision, and life insurance
- Paid holidays, paid vacation, paid sick days
- 401k profit sharing
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
