Automotive Service Writer

Lithia & DrivewayCoon Rapids, MN
Onsite

About The Position

Dealership: L0803 Coon Rapids Chrysler Dodge Jeep Ram Love Cars? Love Helping People? Join Us as a Service Advisor at Coon Rapids Chrysler Jeep Ram! At Coon Rapids Chrysler Jeep Ram , we’re more than a dealership—we’re a crew. A team of passionate car people who believe great service isn’t just about fixing vehicles, it’s about building trust. We support each other, have fun, and take pride in making sure every customer drives away with a smile.

Requirements

  • A valid driver’s license and a clean driving record

Nice To Haves

  • Experience as a Service Advisor is a big plus (but not required)
  • Previous experience turning wrenches? Even better!
  • A love for cars and a knack for explaining things clearly
  • Strong customer service skills (you make people feel like VIPs)

Responsibilities

  • Greet customers and listen to their vehicle concerns like the car whisperer you are
  • Translate customer issues into clear repair orders for our technicians
  • Develop estimates for parts, labor, and time (don’t worry—we’ll train you)
  • Keep customers in the loop on repair status, costs, and timing
  • Manage warranty and service contract details like a pro
  • Suggest additional services based on inspections—because you care about their safety
  • Make people feel valued, heard, and ready to roll
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