Automotive Service Technician

Kissimmee Chrysler Jeep Dodge Ram•Kissimmee, FL

16d

About The Position

The Ed Napleton Automotive Group is hiring an Automotive Service Technician at Napleton's Kissimmee CDJR. The technician performs vehicle repairs and maintenance according to repair orders and dealer and factory standards, diagnoses vehicle issues, and helps build customer trust and loyalty through effective service. The group operates more than 50 dealerships across seven states, represents over 25 vehicle brands, and has more than 3,500 employees.

Requirements

Automotive Service Technician experience.
Excellent customer service skills.
Strong communication skills.
Valid driver's license.
Willingness to undergo a background check in accordance with local laws and regulations.
Must be 18 years of age or older to comply with the company driving policy.

Nice To Haves

ASE certification is desirable.

Responsibilities

Perform vehicle repair and maintenance work as outlined on repair orders, efficiently and accurately, in accordance with dealership and factory standards.
Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
Diagnose the cause of malfunctions and perform repairs.
Explain technical diagnoses and necessary repairs to non-mechanical employees and customers.
Stay current with factory technical bulletins and participate in factory-sponsored training as appropriate.
Keep store management informed of mechanical repair problems as they occur.
Maintain an organized work area.

Benefits

Top-of-market wages.
Top flat-rate hours on customer and internal work.
Fair work distribution.
Organized special tools to support production efficiency.
Options for multiple lifts.
Flexible work shifts available.
Weekend work options.
Tool reimbursement or tool allowances.
Paid training, paid manufacturer certifications, cross-training, and career advancement.
Medical, dental, and vision insurance.
401(k).
No-cost, no-debt college degree from Strayer University.
Paid vacation and sick time.
Discounts on products, services, and vehicles.