Automotive Service Technician

AutoNation • Fremont, CA

22d • $43 - $65

About The Position

The Service Technician performs vehicle repair and maintenance in accordance with dealer and factory standards. The role builds customer loyalty by developing trust and confidence in AutoNation as a provider of vehicle safety and reliability. Technicians use factory training and tools, keep current with technical information, and deliver an exceptional customer experience. Success is measured by achieving targeted production and Customer Satisfaction Index results. Certified Technicians earn $43 to $65+ per flat-rate hour, depending on experience.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience as an automotive technician.
• Automotive technical training, which varies based on store needs.
• Attention to detail.
• Organization and follow-up skills.
• Valid in-state driver's license and an acceptable, safe driving record that is maintained.
• Passion for cars and customer service.

Responsibilities

• Perform vehicle repair and maintenance work outlined on repair orders efficiently and accurately, following dealership and factory standards.
• Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
• Diagnose vehicle malfunctions and perform repairs when authorized by the customer.
• Conduct multi-point inspections and make recommendations to support vehicle safety and reliability.
• Document work performed on each vehicle on the repair order.
• Maintain an inventory of normal technician tools that are not inventoried by the Service department as special tools.
• Keep abreast of factory technical bulletins and participate in factory-sponsored training as appropriate.
• Provide an exceptional customer experience to drive loyalty.

Benefits

• Competitive compensation and benefits.
• Paid training and OEM certification support.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED