About The Position
The Certified Technician performs vehicle repair and maintenance in accordance with dealership and factory standards. The role builds customer loyalty by developing trust and ensuring confidence in AutoNation as a caregiver for vehicle safety and reliability. AutoNation offers factory training, cutting-edge tools, and opportunities for career advancement across its nationwide locations. Performance is measured by achieving targeted production and Customer Satisfaction Index results. Potential career paths include Master-Certified Technician, Service Advisor, and Service Management.
Requirements
- High school diploma or equivalent.
- Minimum 2 years of automotive dealership technician experience.
- Experience diagnosing, maintaining, and repairing automotive systems, including engine, transmission, electrical, steering, suspension, brakes, and air conditioning.
- Automotive technical training, varying based on store needs.
- Attention to detail.
- Organization and follow-up skills.
- Valid in-state driver’s license and an acceptable, safe driving record that is maintained.
- Passion for cars and customer service.
Responsibilities
- Perform vehicle repair and maintenance work on repair orders efficiently and accurately according to dealership and factory standards.
- Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
- Diagnose vehicle malfunctions and perform repairs when authorized by the customer.
- Conduct multi-point inspections and make recommendations to support vehicle safety and reliability.
- Document work performed on each vehicle on the repair order.
- Maintain an inventory of normal technician tools not normally inventoried by the Service department as special tools.
- Stay current on factory technical bulletins and participate in factory-sponsored training classes as appropriate.
- Provide an exceptional customer experience to drive loyalty.
Benefits
- Competitive pay and benefits.
- Paid training and OEM certification support.
- Competitive compensation and 401(k) matching.
- Health, dental, and vision insurance plans.
- Maternity benefits.
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
- Discounts and offers through YouDecide.
- Career growth opportunities across service, sales, management, regional, and executive roles.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
