Automotive Service Technician

Italian Imports • Indianapolis, IN

21d • Onsite

About The Position

The Ed Napleton Automotive Group is hiring an Automotive Service Technician at Napleton Italian Imports in Carmel, Indiana. The technician performs vehicle repairs and maintenance according to dealership and factory standards, diagnoses vehicle issues, and builds customer trust and loyalty through effective service. The group operates more than 50 dealerships across seven states, represents over 25 vehicle brands, and has more than 3,500 employees.

Requirements

• Automotive Service Technician experience.
• Excellent customer service skills.
• Strong communication skills.
• Valid driver's license.
• Willingness to undergo a background check in accordance with local laws and regulations.
• Be at least 18 years old to comply with the company driving policy.

Nice To Haves

• ASE, Maserati, or Chrysler certification is desirable.

Responsibilities

• Perform vehicle repair and maintenance work listed on repair orders efficiently and accurately in accordance with dealership and factory standards.
• Diagnose the causes of vehicle malfunctions and perform the necessary repairs.
• Communicate regularly with the Parts Department and Service Advisors to manage production and customer communications.
• Explain technical diagnoses and required repairs to people without mechanical expertise, including employees and customers.
• Stay current with factory technical bulletins and participate in factory-sponsored training as appropriate.
• Keep store management informed of mechanical repair problems as they arise.
• Maintain an organized work area.

Benefits

• Top-of-market wages of $25.00–$55.00.
• Top flat-rate hours on customer and internal work.
• Fair work distribution.
• Organized special tools and multiple-lift options.
• Flexible work shifts and weekend options.
• Tool reimbursement or tool allowances.
• Paid training, paid manufacturer certifications, cross-training, and career advancement.
• Medical, dental, and vision insurance.
• 401(k).
• Paid vacation and sick time.
• Discounts on products, services, and vehicles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed