Automotive Service Technician

LaFontaine Nissan Troy•Troy, MI

21d•Onsite

About The Position

LaFontaine Nissan Troy is seeking an Automotive Service Technician to perform vehicle repair and maintenance in accordance with dealer and factory standards. The opportunity is open to technicians, trainees, and apprentices seeking growth in a professional environment. The position is based in Troy, Michigan, and is full-time, with competitive compensation based on experience and certifications. The technician processes repair orders, diagnoses vehicle problems, completes authorized repairs, communicates with service advisors and the Parts Department, and documents completed work. The role also includes quality checks and road tests, attending training and reviewing factory technical bulletins, maintaining vehicle cleanliness, and following applicable safety policies and regulations. LaFontaine Automotive Group describes itself as a family-owned business founded in 1980, with over 54 retail franchises and nearly 2,500 employees across Michigan. Its mission is to build lifelong relationships, strengthen communities, and personalize the automotive experience. The company offers ongoing training, growth opportunities, a supportive work environment, competitive compensation, and benefits.

Requirements

High school diploma or GED.
Michigan Mechanic Certification.
Valid driver's license and satisfactory Motor Vehicle Report (MVR).
Ability to read and comprehend instructions and technical information.
Professional personal appearance and excellent communication skills.
Ability to consistently meet production and quality standards.
Commitment to customer satisfaction and teamwork.
Ability to follow lawful directions, work rules, and procedures.
Positive attitude and ability to maintain employee morale.
Willingness to work flexible hours, including evenings, weekends, and holidays as needed.
Ability to uphold company confidentiality and non-disclosure policies.

Responsibilities

Receive and process repair orders accurately and efficiently.
Diagnose vehicle malfunctions and perform authorized repairs.
Coordinate with the Parts Department to obtain necessary parts.
Tag, save, and return parts as required, especially for warranty jobs.
Promptly inform service advisors about additional work or issues.
Document work performed and complete thorough quality checks.
Road-test vehicles to verify repairs meet quality standards.
Attend training sessions and stay current on factory technical bulletins.
Maintain cleanliness of customer vehicles and follow safety and housekeeping policies.
Follow federal, state, and local regulations related to service repair.