Automotive Service Technician

Tri Cities Chrysler Dodge Jeep Ram•Kingsport, TN

About The Position

Victory Automotive Group is seeking an Automotive Service Technician to service and repair vehicles according to established standards and procedures. The technician may also perform pre-delivery service on new vehicles to ensure they are in excellent working order. The role calls for high-quality work and a strong focus on customer satisfaction in a fast-paced, team-oriented environment. Additional duties may be assigned as needed. The ideal candidate may have a high school diploma or GED, post-secondary automotive training, dealer-level or large-facility experience, and automotive certifications such as ASE. An unrestricted driver’s license and clean driving record are required. The position requires physical dexterity and stamina, a positive attitude, a professional appearance, strong communication skills, and the ability to provide excellent customer service. Victory Automotive Group is family-owned and operated, with more than 50 locations across the United States. The company is an Equal Opportunity Employer and a drug-free workplace.

Requirements

  • High school diploma or GED.
  • Valid, unrestricted driver’s license and clean driving record.
  • Professional and dependable demeanor.
  • Safety- and customer-service-oriented approach.
  • Basic computer and internet skills.
  • Outstanding communication skills.
  • Professional appearance and work ethic.
  • Ability to read and comprehend instructions.
  • Ability to bend, kneel, squat, stand, and lift heavy objects as needed.
  • Ability to work productively in a fast-paced team environment.
  • Strong physical dexterity and stamina.

Nice To Haves

  • Post-secondary automotive training.
  • Dealer-level or large-facility experience.
  • Automotive certifications, such as certification by the National Institute for Automotive Service Excellence (ASE).
  • Entry-level technicians may have work experience.

Responsibilities

  • Keep vehicles clean while performing service or repairs.
  • Perform routine service inspections or tests and complete standard maintenance jobs.
  • Complete required documentation in compliance with regulations and standards.
  • Help maintain shop appearance and safety standards and support efficient shop operations, including stocking inventory and other general functions.
  • Follow shop policies, procedures, safety rules, and environmental rules.
  • Attend required staff meetings, training, and educational classes.
  • Perform other duties as assigned.

Benefits

  • Competitive pay based on experience.
  • Medical benefits.
  • Paid vacation.
  • Holidays.
  • Professional workplace.
  • Non-smoking workplace.
  • Drug-free workplace.
  • Opportunity for advancement.
  • Direct deposit.
  • 401(k) with company match.
  • Payment for additional automotive certification training and requirements for Certified and Master Certified Technicians.
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