Automotive Service Technician

Volvo Cars of Bethesda • Bethesda, MD

21d

About The Position

Ourisman Automotive Group is seeking a skilled, detail-oriented Service Technician to diagnose, repair, and maintain a variety of vehicles, helping ensure customers receive safe and reliable service. The role includes performing routine maintenance, verifying repairs meet manufacturer standards, documenting work, and collaborating with Service Advisors and other technicians to support efficient workflow and customer satisfaction. The technician may occasionally explain repairs and maintenance needs to customers.

Ourisman describes its approach as guest-focused and forward-thinking, with an emphasis on changing how car buying and dealership service are delivered. The company states that it is an equal opportunity employer committed to a diverse workforce and an inclusive, people-first culture, and offers interview accommodations upon request.

Requirements

• At least 3 years of experience as an automotive technician or mechanic in a dealership setting.
• Applicable certifications and technical training.
• Proficiency with diagnostic tools, repair equipment, and technical manuals.
• Strong analytical skills to diagnose complex mechanical and electrical issues.
• Ability to work in a physically demanding environment, including lifting heavy parts and standing for extended periods.
• Excellent customer service skills and the ability to handle challenging situations professionally.

Responsibilities

• Diagnose mechanical and electrical vehicle issues and perform necessary repairs.
• Perform routine maintenance, including oil changes, tire rotations, brake inspections, and fluid checks.
• Test-drive vehicles and use diagnostic tools to verify repairs and ensure they meet manufacturer standards.
• Maintain detailed records of work performed, parts used, and recommended services.
• Coordinate with Service Advisors and other technicians to support efficient workflow and customer satisfaction.
• Occasionally communicate with customers to explain repairs and maintenance needs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed