Automotive Service Technician - All Levels

Northridge Toyota•Northridge, CA

About The Position

The Automotive Service Technician will perform automotive maintenance and repair work in a dealership environment. The role may be at one of several levels, including Quick Lube Technician, Entry-Level Service Technician, Experienced Service Technician, Heavy Line Technician, Transmission Technician, or Master Service Technician. Technicians work with diagnostic tools and service equipment, complete repairs according to repair orders and manufacturer specifications, and communicate with Service Advisors about additional work needed. The position requires customer-service skills, mechanical and troubleshooting ability, and a willingness to learn evolving technology and procedures. The employer describes a productive, clean, and professional shop equipped with new technology. It offers uniforms, training and career advancement opportunities, competitive wages, and additional benefits. Applicants must have a valid driver’s license and satisfactory driving record, and be willing to complete a pre-employment drug screen and background check.

Requirements

  • Previous automotive experience; years of experience vary by position.
  • Previous experience at an automotive dealership.
  • Strong understanding of the service drive.
  • High school diploma or equivalent.
  • Dexterity, including a steady hand and excellent hand-eye coordination.
  • Mechanical and troubleshooting skills.
  • Excellent customer service skills and a customer-service mentality.
  • Basic computer competencies.
  • Positive, friendly attitude.
  • Ability to work in a fast-paced environment.
  • Ability to collaborate effectively as a team player.
  • Ability to learn new technology, repair and service procedures, and specifications.
  • Ability to operate electronic diagnostic equipment.
  • Valid driver’s license and satisfactory driving record.
  • Willingness to submit to a pre-employment drug screen and background check.

Responsibilities

  • For Quick Lube work, check and communicate oil levels to teammates.
  • Ensure tires are properly inflated.
  • Inspect and refill fluid levels as necessary.
  • Complete vehicle inspections.
  • Install new oil drain plugs and oil filters.
  • Clean and lubricate fittings as needed.
  • Provide excellent customer service, keeping the customer’s perspective first.
  • Perform repair-order work efficiently and in accordance with dealership requirements.
  • Test-drive vehicles and test components and systems using diagnostic tools and special service equipment.
  • Diagnose, maintain, and repair automotive systems, including engine, transmission, electrical, steering, suspension, brakes, and air conditioning.
  • Communicate directly with the Service Advisor so customers are informed when additional service is needed.
  • Estimate the time needed for additional repairs.
  • Perform warranty repairs to manufacturer specifications.

Benefits

  • Uniforms provided.
  • Discounts on products and services.
  • Career advancement opportunities and promotion from within.
  • ASE and state inspection certification reimbursement.
  • Training expenses paid to further your career.
  • Continued education, manufacturer hands-on training, and web-based training.
  • Competitive wages.
  • Health, medical, and dental benefits.
  • 401(k) plan.
  • Paid time off and vacation.
  • Growth opportunities.
  • Employee vehicle purchase plans.
  • Long-term job security.
  • Flexible work schedule.
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