Automotive Service Technician

Ourisman Volkswagen of Bethesda•Bethesda, MD

21d

About The Position

Ourisman Automotive Group is seeking a skilled, detail-oriented Service Technician to diagnose, repair, and maintain a variety of vehicles so customers receive safe and reliable service. The role includes routine maintenance, verifying repairs against manufacturer standards, documenting work, collaborating with Service Advisors and other technicians, and occasionally explaining repairs and maintenance needs to customers.

Requirements

At least 3 years of previous experience as an automotive technician or mechanic in a dealership environment.
Applicable certifications and technical training.
Proficiency with diagnostic tools, repair equipment, and technical manuals.
Strong analytical skills to diagnose complex mechanical and electrical issues.
Ability to work in a physically demanding environment, including lifting heavy parts and standing for extended periods.
Excellent customer service skills, including the ability to handle challenging situations professionally.

Responsibilities

Diagnose mechanical and electrical vehicle issues and perform necessary repairs.
Conduct routine maintenance, including oil changes, tire rotations, brake inspections, and fluid checks.
Test drive vehicles and use diagnostic tools to verify repairs and ensure they meet manufacturer standards.
Maintain detailed records of work performed, parts used, and services recommended.
Coordinate with Service Advisors and other technicians to support efficient workflow and customer satisfaction.
Occasionally explain repairs and maintenance needs to customers.