Automotive Service Technician

Norfolk Motor Company • Norfolk, NE

20d

About The Position

Norfolk Auto Center is hiring an Automotive Service Technician to perform vehicle repairs and service in accordance with dealership and factory standards. The technician diagnoses malfunctions, completes repairs accurately, communicates with the parts department and service advisors, and documents work performed and recommended. The role also involves road-testing vehicles, participating in manufacturer training, maintaining dealership tools and equipment, keeping vehicles and the shop clean, and following safety and regulatory requirements.

Requirements

• ASE certification.
• Completion of all O.E.M. training required for an “A” Technician.
• Strong teamwork skills.
• Willingness to submit to a background check.
• Clean and valid driver's license.

Responsibilities

• Perform work outlined on repair orders efficiently and accurately, in accordance with dealership and factory standards.
• Diagnose malfunctions and perform repairs correctly the first time.
• Communicate with the parts department to obtain needed parts.
• Inspect assigned vehicles to determine whether additional safety or service work is required or recommended.
• Immediately inform the service advisor when additional work is needed, listed work is unnecessary, or repairs cannot be completed within the promised time.
• Document all work performed and recommended on repair orders.
• Save and tag parts when a job is under warranty or when requested by the customer.
• Road-test vehicles when needed to reproduce concerns or verify repairs.
• Participate in manufacturer-sponsored training programs, schools, and events, and stay current with manufacturer technical bulletins.
• Report defects or malfunctions in machinery, equipment, or special service tools to a supervisor.
• Keep customers' vehicles and the shop clean.
• Immediately notify the service advisor of anything that changes a vehicle's appearance or condition.
• Maintain and account for dealership-owned tools and manuals, returning them to their proper place and condition.
• Operate tools and equipment safely, including lifts, balancers, alignment racks, and air tools.
• Understand and comply with applicable federal, state, and local regulations, including hazardous-waste disposal and OSHA Right-to-Know requirements.
• Immediately report safety issues to management and use required ear and eye protection.
• Perform other duties as assigned.

Benefits

• Health insurance
• Dental and vision insurance
• Supplemental insurance
• 401(k)
• Paid training
• Paid time off
• Holidays
• Give a Day to Charity
• Employee discounts on products and services

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed