Automotive Service Receptionist

Ken Garff Automotive Group • St. George, UT

1d

About The Position

Ken Garff St. George Ford is seeking an Automotive Service Receptionist who aligns with the company's values of respect, integrity, growth, humility, and teamwork. The receptionist provides professional phone and in-person customer service, supports service and office filing, handles mail and license plate records, and performs other assigned duties. Previous automotive dealership experience is a plus but is not required.

Requirements

• At least 18 years old and authorized to work in the United States.
• High school diploma or equivalent.
• Valid in-state driver's license and a good driving record, in accordance with company standards.

Nice To Haves

• One year of prior receptionist experience is highly preferred.
• Previous automotive dealership experience is a plus but not required.

Responsibilities

• Answer phones professionally within three rings and promptly transfer customers to the appropriate destination.
• Take messages when the desired person cannot be reached or when a customer requests a message.
• Perform service and office filing.
• Greet and accommodate walk-in customers promptly, providing timely, friendly, and professional service.
• Listen to customer inquiries and requests, ask questions to identify needs, and resolve customer concerns.
• Identify, recommend, and support opportunities for process improvement.
• Maintain a professional appearance.
• Disperse and sort mail each day.
• Call customers when license plates arrive and maintain an accurate license plate log.
• Make copies as needed, order business cards, and print Dealer Socket letters each morning.
• Perform other duties as assigned.

Benefits

• Paid training and career growth opportunities.
• Competitive compensation package.
• Paid time off.
• 401(k) with company match.
• Medical, dental, and vision insurance.
• Short- and long-term disability insurance.
• AD&D and life insurance.
• Year-end bonus program for all employees (Garff Giveback).
• Employee discounts on vehicle purchases, parts, service, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED