Automotive Service Manager

Fremont Motor Lander Inc • Lander, WY

8h • Onsite

About The Position

Fremont Motors is looking for a strong, people-focused Automotive Service Manager to lead our service department and take it to the next level. If you’re a hands-on leader who knows how to balance customer satisfaction, technician productivity, and profitability—we want to talk to you. We’re a family-owned dealership group with deep Wyoming roots, modern facilities, and a culture that values integrity, teamwork, and long-term careers.

Requirements

• 3+ years of automotive service management or leadership experience
• Strong knowledge of dealership service operations and KPIs
• Proven ability to lead, motivate, and develop teams
• Excellent communication and customer service skills
• Organized, decisive, and solutions-oriented
• Valid driver’s license and insurable driving record

Responsibilities

• Lead and develop a high-performing service team (advisors, technicians, support staff)
• Drive service department profitability while maintaining top-tier CSI scores
• Oversee daily operations including workflow, scheduling, and quality control
• Coach, train, and hold team members accountable to performance standards
• Ensure compliance with manufacturer standards, safety, and company policies
• Collaborate with Parts, Sales, and Management to deliver an exceptional customer experience
• Monitor KPIs including labor efficiency, ELR, CP/RO, and retention

Benefits

• Medical
• dental
• vision
• 401(k)
• Paid time off
• holidays
• Relocation assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed