Automotive Service Manager
The Collins Business Group•Liverpool, NY
•Onsite
About The Position
First Automotive is looking for an experienced leader to take charge of our Liverpool repair facility. You will lead a team and be responsible for keeping the entire operation organized, productive, profitable, and customer-focused. We need someone who can set expectations, manage workflow, solve problems, hold employees accountable, and make sure company procedures are followed every day.
Requirements
- Prior supervisory or management experience is required.
- Strong leadership, communication, customer-service, and organizational skills.
- Ability to manage people, priorities, and problems in a fast-paced environment.
- Comfortable using computers and automotive shop-management software.
- Valid driver’s license and acceptable driving record.
- Dependable and able to work the full scheduled hours.
Nice To Haves
- Automotive repair shop, dealership, tire store, or service-center management experience is strongly preferred.
Responsibilities
- Oversee all daily shop operations.
- Coordinate workflow between service advisors and technicians.
- Manage scheduling, work in progress, sales, productivity, and customer communication.
- Lead, coach, schedule, and hold employees accountable.
- Resolve customer concerns and vendor issues.
- Ensure estimates, work orders, pricing, parts, and payments are accurate.
- Maintain a clean, safe, organized, and professional facility.
- Monitor performance and communicate results or concerns to ownership.
Benefits
- Additional performance-based bonus opportunity.
- Health insurance options.
- Dental insurance options.
- Short-term disability insurance options.
- Paid holidays.
- Paid vacation and sick time.
- Paid job-related training.
- Company-provided uniforms.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
