Automotive Service Manager - Naples, FL
About The Position
This is a unique opportunity for an Automotive Service Manager to take full ownership of a service department at a luxury dealership. Unlike larger operations, this role involves direct involvement in all aspects of the department, from writing repair orders and dispatching work to client communication and parts management. The ideal candidate will thrive in an environment where their judgment is the final word, reporting directly to the owner/dealer principal. This position is perfect for someone who prefers hands-on involvement and wants to set the standard for high-end automotive service.
Requirements
- Experience managing or running service at a luxury or independent high-line store
- Ability to write, dispatch, and close an RO independently
- Technical credibility; techs should seek your expertise when stuck
- Strong communication skills, able to connect with discerning clients
- A 'small-team temperament' with a preference for doing the work rather than solely delegating
Responsibilities
- Writing repair orders and handling clients directly
- Dispatching every job by skill and by car
- Performing pre-purchase inspections, PDI, track prep, storage and wake-up service, seasonal and annual maintenance
- Working factory warranty portals and technical bulletins for specified brands
- Managing parts sourcing and lead-time
- Coordinating transport, and managing sublet work on paint, glass, wheels, and upholstery
- Overseeing tech development, department gross, and effective labor rate
Benefits
- Health insurance
- 401(k)
- Paid vacation
- Relocation assistance considered
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
