Rockstar Automotive Service Manager | Awesome Owner | $120,000 - $150,000+
About The Position
A rapidly growing, high-volume automotive repair shop in Gretna, NE is seeking an experienced Service Manager to lead daily operations and build a high-performing team. This is an outstanding opportunity for an automotive leader who enjoys developing people, driving operational excellence, and delivering an exceptional customer experience. This role is responsible for overseeing all aspects of the business, including sales performance, customer satisfaction, employee development, workflow management, and overall profitability. If you're looking for a leadership opportunity with significant earning potential, a positive culture, and a healthy work-life balance, we'd love to speak with you.
Requirements
- 5+ years of automotive service management or leadership experience.
- Strong background in automotive service sales and customer relationship management.
- Proven ability to lead high-performing teams.
- Experience managing shop financial performance and operational metrics.
- Excellent communication, leadership, and organizational skills.
- Experience with shop management software (Tekmetric experience is a plus).
- Valid driver's license with an acceptable driving record.
Nice To Haves
- ASE Service Consultant Certification is preferred but not required.
Responsibilities
- Lead the daily operations of a high-volume automotive repair shop.
- Manage and develop service advisors, technicians, and support staff.
- Monitor shop workflow to maximize productivity and efficiency.
- Drive sales while maintaining exceptional customer service and satisfaction.
- Review repair estimates and ensure recommendations are presented professionally and accurately.
- Maintain profitability through effective labor management, parts purchasing, and operational oversight.
- Track key performance indicators including sales, ARO, gross profit, labor margins, and customer satisfaction.
- Recruit, train, coach, and mentor team members.
- Handle customer concerns and ensure positive outcomes.
- Ensure quality control standards are met on every repair.
- Oversee inventory, equipment maintenance, and overall facility operations.
- Prepare operational reports and communicate performance results with ownership.
- Foster a culture built on professionalism, accountability, teamwork, and integrity.
Benefits
- Paid vacation and holidays
- Health benefits
- Performance-based bonus opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
