Automotive Service Manager - CDJR

Ciocca Automotive Careers • Flemington, NJ

8d • Onsite

About The Position

We have an immediate opening for an energetic, enthusiastic and highly motivated automotive service professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca CDJR of Flemington, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!

Requirements

• A minimum of 3 years of experience as a service manager required
• High school diploma or higher education
• Valid driver’s license and clean driving record

Responsibilities

• Assist customers in servicing, repairing and explaining each service needed
• Understand customers - match requirements and concerns to various service options
• Explain service being performed and keep customer informed and updated throughout the service of their vehicle
• Hire and supervise all service department personnel, as well as monitor their performance in servicing customers
• Craft goals and objectives for the department including an annual operating budget.
• Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately

Benefits

• Salary plus bonus pay
• PTO and holidays
• Air-conditioned shops and facilities that are always being upgraded
• 401(K) retirement plan with company matching
• Competitive compensation; industry leading pay plan
• The top insurance program in the industry including medical, dental, prescription and vision
• Advancement within the Ciocca Automotive Family
• Employee discounts: purchases, repair, service

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED