Automotive Service Manager
Baker South Haven•South Haven Charter Township, MI
•Onsite
About The Position
Baker Auto Group is one of the region's premier auto groups, serving communities throughout western Michigan. We currently have a terrific opportunity for a qualified Service Manager at our Chevrolet/GMC store in South Haven, MI. If you have a proven track record of maximizing Technician proficiency and customer satisfaction, all while driving additional gross profit, your next job awaits! This is a full-time, salaried position with performance bonus.
Requirements
- 5 years of experience in the retail automotive service business.
- Minimum 2 years of experience as a Service Manager.
- A current valid driver’s license is required.
- High School Diploma or equivalent
Nice To Haves
- Experience with General Motors and CDK dealer management system are a plus.
- College degree is preferred.
Responsibilities
- Creates a world class customer experience by developing a top-tier Advisor team.
- Maximizes Technician proficiency by ensuring work flows smoothly through the shop.
- Hires, trains and manages department team members.
- Maintains service pricing and computer system parameters.
- Understands and ensures compliance with the manufacturer warranty and policy & procedures.
- Controls areas of waste; keeps receivables, unapplied time and policy expense within guides.
- Oversees shop maintenance and upkeep.
- Ensures the department and personnel remain compliant with company, factory and government policy and regulations.
Benefits
- Health, dental, life and vision insurance
- 401(k)
- Paid Time-Off
- Continued professional development
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
