Automotive Service Manager

H&K ChevroletNew Haven, IN
Onsite

About The Position

H&K Chevrolet of New Haven is seeking an experienced, high-integrity Service Manager to oversee our complete fixed operations, including Parts, Service, and Body Shop departments. We are a proud, family-owned and operated dealership built on strong moral, ethical, and family values. At H&K, we do not just say we care; we treat every single employee and customer like a member of our own family. If you are looking for a transparent, respectful, and strictly no-drama work environment where your leadership is valued, we want to hear from you.

Requirements

  • Proven track record of success as an Automotive Service Manager or Director.
  • Deep knowledge of service department KPIs, parts inventory controls, and collision center workflows.
  • Leadership style rooted in honesty, clear communication, and mutual respect.
  • Valid driver's license with a clean driving record.

Nice To Haves

  • Strong familiarity with Chevrolet or General Motors (GM) warranty policies and training platforms is highly preferred.

Responsibilities

  • Manage daily operations, workflow, and profitability across the Parts, Service, and Body Shop teams.
  • Recruit, hire, mentor, and retain a high-performing team of advisors, technicians, and support staff.
  • Ensure all staff members complete and maintain required Chevrolet manufacturer and dealership training certifications.
  • Maintain H&K's reputation for excellence by resolving customer issues with empathy and fairness.
  • Optimize shop production, monitor equipment maintenance, and strictly enforce a safe, professional, and drama-free workspace.

Benefits

  • Competitive Compensation: Stable weekly base salary plus performance-based commission.
  • Robust Benefits: Comprehensive healthcare, vision, and dental insurance plans.
  • Paid Time Off: Generous paid vacation and holiday packages.
  • Supportive Culture: A true open-door policy with an executive team invested in your success.
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