Automotive Service Manager

AAMCO Transmissions and Total Car Care • Springfield, MA

1d • Onsite

About The Position

Our Service Managers are high energy professionals who not only lead by example, but are also a team player who supports the employees that work for them. A Service Manager performs many different roles as they manage the day-to-day operations of one of our centers, including: generating sales, communicating with customers, building client relationships, managing the technical team, and ensuring that all employees are adhering to company policies and procedures.

Requirements

• Minimum of 5 years of automotive service sales experience OR equivalent sales experience with a track record of success.
• Excellent one time closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast paced environment
• Honest, goal-oriented and energetic team player
• Must have valid driver's license

Nice To Haves

• Transmission sales is a big plus.

Responsibilities

• Meeting and greeting customers
• Managing technician workflow
• Recommending services to customers
• Ordering parts and inventory
• Keeping customers updated on the status of their vehicles' repairs
• Managing and tracking lead counts as well as customer satisfaction ratings
• Generating and closing sales
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

Benefits

• Competitive Compensations package
• Ongoing training and field support
• Daytime work hours
• Paid time off
• Growth opportunity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed