Automotive Service Manager
About The Position
DARCARS Automotive Group is seeking a high-performing Chrysler Service Manager to lead operations at a one point store. This is a high-income leadership opportunity for a driven service professional who thrives in a fast-paced environment and knows how to build a profitable, customer-focused service department. This role is ideal for a results-oriented leader who can take full ownership of a single-location operation, drive performance, and elevate both team productivity and customer satisfaction. If you are a hands-on service leader who knows how to motivate teams, increase service absorption, and deliver an exceptional ownership experience, we want to hear from you.
Requirements
- 4+ years automotive service technical experience
- 5+ years Service Manager or Service Advisor leadership experience
- Strong leadership and team management skills
- Proven ability to drive revenue, productivity, and customer satisfaction
- Excellent communication and problem-solving abilities
- Experience managing service operations in a dealership environment
Nice To Haves
- CDJR (Chrysler, Dodge, Jeep, Ram) experience preferred
- Body Shop experience is a plus
Responsibilities
- Lead and manage all operations of the service department for maximum profitability and efficiency
- Forecast departmental goals and execute strategies to achieve them
- Manage staffing including hiring, training, coaching, and performance management
- Build and maintain a high-performing team of service advisors and technicians
- Monitor and improve service KPIs including: Repair order trends, Technician productivity and efficiency, Sales per repair order, Warranty performance and comeback rates
- Maintain excellent customer satisfaction and retention
- Resolve customer concerns professionally and effectively
- Ensure compliance with federal, state, and local regulations
- Work closely with manufacturer representatives and stay current on Chrysler policies and warranty procedures
- Maintain department budgets and cost controls
- Ensure a clean, safe, and professional environment for customers and staff
Benefits
- $180K – $240K+ earning potential based on experience
- Leadership role with full operational control of a one point store
- Established customer base
- Strong support from an established automotive group
- Comprehensive benefits package
- 401(k) with company participation
- Employee discounts on vehicles, parts, and service
- Career advancement opportunities within a large dealership network
- Opportunities to participate in community initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
