Automotive Service Manager
Midas Auto & Tires - Southeast Michigan•Southfield, MI
•$85,000 - $140,000•Onsite
About The Position
Midas is a family-owned company founded in 2013. We are a multi-unit Tire & Auto Service retailer dedicated to providing quality service with a unique customer experience that exceeds expectations. The Store Manager is the leader of the shop. They are customer-facing, responsible for managing workflow, profitability, and overall team performance.
Requirements
- 5 years Automotive Retail sales and/or management experience
- Ability to communicate clearly and professionally
- Ability to work a flexible retail schedule including weekends, evenings and holidays
- Valid driver’s license
Responsibilities
- Write and review repair orders, estimates, and inspections.
- Dispatch and prioritize jobs to ensure every vehicle is inspected & presented within 45 minutes.
- Sell recommended services and maintain high customer satisfaction.
- Train and manage Service Advisors, CSRs, and Technicians.
- Monitor KPIs like technician productivity, first-time fix rate, and service time.
- Conduct meetings, set goals, and drive sales performance.
- Control expenses (parts, labor, warranty claims, comebacks).
- Manage inventory, parts ordering, and vendor returns.
- Oversee compliance, safety, and shop appearance.
Benefits
- Guaranteed Base Salary + Commission Pay
- Group health insurance (BCBS)
- Paid Vacation (up to 2 weeks)
- Paid holidays - 8+ per year
- High-Volume Store Opportunity
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
