Automotive Service Manager - Toyota of Mt Pleasant

Sonic Automotive•Mount Pleasant, TX

About The Position

The Service Manager is responsible for running an efficient and profitable service department. The role operates the department at maximum production, controls costs, builds a loyal clientele, maintains good employee relationships, sets and obtains sales and profit objectives, and maintains service records. The manager forecasts departmental goals and objectives, prepares and administers an annual operating budget, and works to promote harmony and teamwork with other departments. The position also ensures compliance with applicable federal, state, and local regulations affecting service operations, including hazardous waste disposal and OSHA right-to-know requirements. The Service Manager hires, trains, motivates, counsels, and monitors service department staff; directs and schedules employee activities; provides technical assistance as needed; conducts employee meetings; and monitors technicians’ payroll records.

Requirements

One year of supervisory experience.
Three years of experience in an auto repair facility.
Ability to read and comprehend instructions and information.
High school diploma or equivalent.
Excellent communication, supervisory, and managerial skills.
Ability to operate the department at a profit according to dealership guidelines.
Authorization to work in the USA.
Ability to perform duties and responsibilities safely.
Ability to pass pre-employment testing, including background checks, MVR, drug test, and credit report; valid driver license.

Nice To Haves

ASE certification preferred.

Responsibilities

Forecast department goals and objectives and strive to meet them.
Promote harmony and teamwork with all other departments.
Prepare and administer an annual operating budget for the service department.
Attend managers’ meetings as requested.
Understand and comply with applicable federal, state, and local regulations affecting service operations, including hazardous waste disposal and OSHA right-to-know.
Hire, train, motivate, counsel, and monitor the performance of service department staff.
Direct and schedule the activities of department employees.
Provide technical assistance to employees as needed.
Conduct meetings with department employees to discuss activities and matters of mutual interest.
Monitor technicians’ payroll records.
Operate the service department efficiently and profitably, controlling costs, building clientele, maintaining employee relationships, achieving sales and profit objectives, and maintaining service records.