Automotive Service Drive Vehicle Sales Representative - 2809

BRAM Auto Group•New York, NY

3h•$65,000 - $120,000•Onsite

About The Position

BRAM Auto Group is seeking an Automotive Service Drive Sales Representative for their Lexus of Queens location. This role is responsible for maximizing vehicle sales by prospecting customers from the service lane. BRAM Auto Group is a large, family-owned business with over 50 years of experience serving customers in New York and New Jersey, operating 13 dealerships representing various automotive brands.

Requirements

Individuals employed in this position must be able to stand, sit and mobilize through various dealership work areas (sometimes for extended periods)
Individuals employed in this position must have neat, clean, and professional appearance
Individuals employed in this position must have the ability to work under pressure and have excellent negotiation/ closing skills
Individuals employed in this position must have excellent customer service skills and interpersonal communication skills; cultural sensitivity and demonstrates ability to work with diverse people groups
Individuals employed in this position must have excellent verbal and written communication skills, including the ability to effectively present information and respond to questions and management
Individuals employed in this position must be able to read, and generally analyze and interpret relevant business periodical, professional journals, technical procedures and/or government regulations and write reports and general business correspondence.
Individuals employed in this position must demonstrate sufficient computer literacy
Individuals employed in this position must possess a valid driver’s license in good standing
Individuals employed in this position must be able to enter and exit vehicles to demonstrate features and options
Individual employed in this position must possess a positive attitude and commitment to adhere to and administer company policies, procedures and standards
Individual employed in this position must maintain business sold within market area according to factory guidelines and maintains CSI index in accordance to manufacturer’s standards

Nice To Haves

Automotive Sales: 2 years (Preferred)
Spanish (Preferred)

Responsibilities

Responsible for all facets of the vehicle sales/lease process from greeting the customer from the service lane to delivery of the vehicle and (related follow up), subject to responsibilities expressly reserved for management
Consistently follows road to sale as set forth by management (i.e. walk around, test drive, needs analysis, etc.)
Maintains minimum target sales goals set by upper management
Displays excellent customer service skills, including without limitation: Managing difficult or challenging customer situations; responding promptly to customer needs; soliciting customer feedback to improve service; responding to requests for service and assistance; meeting commitments to customers and management
Works effectively with, and assists, other Sales Consultants, co-employees and dealership management to create and maintain effective customer relationships and sell, lease, or deliver vehicles
Completes accurate paperwork accompanying vehicle sales
Maintains highest ethical standards and utilizes legal and ethical selling techniques
Maintains CSI scores and survey returns at or above company standards
Demonstrates knowledge of product knowledge and market conditions relating to vehicle lease/sales
Requires minimal supervision and uses resources efficiently and effectively and seeks feedback to improve performance
Follows Safeguards Rules and company safety procedures and policies