Automotive Service Coordinator - DJs Garage, Banff
About The Position
DJs Garage is hiring an Automotive Service Coordinator to join their local Banff team. This is a front-of-house role focused on customer service, scheduling, coordination, and helping keep day-to-day shop operations running smoothly. This position is ideal for someone who enjoys working with people, staying organized in a fast-paced setting, and being part of a close-knit local team. Automotive experience is helpful, but not required — we’re happy to train someone with strong customer service, logistics, administrative, hospitality, or coordination experience who has the right attitude and willingness to learn. The shop team includes two journeyman technicians and two apprentices, and this role is designed to be part of the team — not manage a large staff or operate independently. DJs Garage is a locally operated automotive shop serving Banff residents, visitors, and commercial fleets. They pride themselves on honest work, strong relationships, and maintaining a positive team environment in one of the most beautiful places in Canada.
Requirements
- Strong communication and customer service skills
- Organized and comfortable multitasking
- Positive, team-oriented attitude
- Comfortable learning software and scheduling systems
- Ability to work independently while working closely with a team
- Strong problem-solving and organizational skills
Nice To Haves
- Automotive experience is an asset, but not required
- Experience in hospitality, tourism, logistics, administration, retail, or service coordination is also highly valued
Responsibilities
- Welcome customers and provide exceptional service
- Coordinate vehicle appointments and shop scheduling
- Prepare estimates, invoices, and repair orders
- Communicate maintenance and repair recommendations clearly
- Coordinate parts ordering and supplier communication
- Process payments and maintain accurate records
- Help coordinate maintenance scheduling for the Discover Banff Tours fleet
- Support day-to-day front office and operational flow
Benefits
- $25–$27/hour based on experience
- Full-time, year-round employment
- Monday to Friday daytime schedule
- Fully equipped indoor shop environment designed for year-round work in the Rockies
- Supportive local team culture
- Regular support and communication with the Operations Manager and operations team
- Opportunity to grow into the role
- Limited staff accommodation may be available for the right candidate
- Work and live in the heart of the Canadian Rockies
- Extended health, dental & life insurance
- RRSP contribution matching
- Paid medical and personal days
- Health spending account
- Uniforms provided
- Employee pricing on automotive parts and services
- Access to shop space for personal vehicle projects
- Discounts on local tours and activities
- Company events and team outings
- The Rockies as your backyard — including opportunities to experience our tours firsthand
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
