Automotive Service Assistant Store Manager

Jiffy Lube•Knoxville, TN

4d•Onsite

About The Position

As an Assistant Store Managers for Pinnacle Sales Company at Jiffy Lube® locations throughout the area, you will have a background in sales and/or customer service and be great at dealing with people. One year of retail/hospitality management experience is preferred for this position. Previous automotive experience is a plus. Every Assistant Manager will receive comprehensive training through our award-winning Jiffy Lube® University computer-based training as well as hands on training.

Requirements

High School Diploma or equivalent preferred
Valid Driver’s License
Positive can-do attitude.
Dependable in attendance and quality of workmanship.
Ability to speak, read, and write English.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to speak effectively with customers and employees.
Can complete the required computer-based training (CBT) modules.
Able to pass a drug test.

Nice To Haves

One year of retail/hospitality management experience is preferred
Previous automotive experience is a plus

Responsibilities

Provide an excellent experience for our customers and oversee the operations of the store.
Work hands on to assist the General Manager in the daily operations of their location.
Responsible for customer interaction, training, directing, and coaching employees in all areas of operations.
Responsible for bank deposits, inventory, and cash control in the General Managers absence.
Providing clear direction and set a positive example of attitude, professionalism, and work ethic.
Directing the staff and ensuring that all procedures are completed properly.
Coaching employees.
Interacting with customers and resolving any issues.
Opening/Closing the location.
Completing required documentation as needed.
Achieving assigned sales goals.
Maintaining facility appearance.