Automotive Service Advisor / ASM - Hall Toyota
About The Position
Hall Toyota in Virginia Beach is planning for growth and needs to add a CDK-Experienced Service Advisor who can handle high volume and the fast pace of their team, while providing premier customer service at all times. Bilingual candidates are a plus. The company offers top pay and a 5-day work week. MileOne Autogroup represents 67 franchises with 25 automotive brands and operates 54 service centers in Delaware, Maryland, Missouri, Pennsylvania, North Carolina and Virginia. Its portfolio includes the Hall, Heritage, Herb Gordon, Annapolis, MotorWorld and Plaza Motors divisions. They are the largest automotive sales and service network in the region with their corporate office located in Towson, Maryland. They believe taking care of their employees is the most important step in creating a positive workplace and a successful company. MileOne is dedicated to meeting the needs of their employees and then exceeding them by providing opportunities for career growth, outstanding benefits, competitive salaries and a culture designed to allow employees to be their best. They are always seeking talented and motivated individuals who want to begin an exciting and rewarding career in a growing company.
Requirements
- Prior experience in automotive service writing on CDK platform required
- Working knowledge of basic car functions, characteristics, and operations
- Valid driver's license with 2 or fewer moving violations in last 3 years
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills
Nice To Haves
- Bilingual
Responsibilities
- Provide customer service to include vehicle service care and manufacturer’s warranty specifications
- Schedule and manage service appointments and service estimates
- Address and resolve customer complaints
Benefits
- Competitive compensation with unlimited earning potential
- Great opportunities for career advancement
- Positive, success driven work environment
- Training and mentoring opportunities
- Health and financial benefits
- Training and mentoring
- Employee Purchase Program
- MileOne Support Fund: by Employees, for Employees
- NextMile Scholarship Program
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
