Automotive Service Advisor

Elite Recruiting Services•Scottsdale, AZ

13d•$80,000 - $120,000•Onsite

About The Position

Mark Kia is seeking an experienced Automotive Service Advisor who thrives in a fast-paced dealership environment. We're looking for someone who is energetic, customer-focused, sales-driven, and committed to delivering an outstanding ownership experience. If you're a top-performing Service Advisor who enjoys building customer relationships, maximizing sales opportunities, and handling a busy service drive, this is an opportunity to earn a six-figure income with consistent traffic and unlimited earning potential.

Requirements

Automotive Service Advisor experience in a dealership environment.
Proven success in a high-volume service department.
Strong sales and customer relationship skills.
Excellent communication and organizational abilities.
Positive attitude with a professional appearance.
Ability to multitask in a fast-paced environment.
Saturday availability is required.

Responsibilities

Welcome customers and provide an exceptional service experience from check-in through vehicle delivery.
Build long-term customer relationships through excellent communication and follow-up.
Write accurate repair orders and coordinate repairs with technicians.
Recommend maintenance and repair services based on customer needs and manufacturer guidelines.
Manage a high volume of repair orders while maintaining accuracy and efficiency.
Keep customers informed throughout the repair process.
Resolve customer concerns professionally while maintaining excellent Customer Satisfaction Index (CSI) scores.
Meet and exceed sales, productivity, and customer satisfaction goals.