Automotive Service Advisor
About The Position
Kansas City Hyundai is looking for a highly motivated, energetic, and customer-focused Service Advisor to join our award-winning team. As the face of our service department, you'll play a critical role in creating an elite customer experience. We are looking for someone who can build trust, communicate effectively, and ensure every customer feels valued, appreciated, and like family. Kansas City Hyundai is part of a rapidly growing automotive group with 14 dealership locations and a strong commitment to employee development. We believe in promoting from within and providing our team members with the tools, training, and opportunities they need to build long-term careers.
Requirements
- Outstanding communication and interpersonal skills
- Positive attitude and professional appearance
- Strong customer service background
- Ability to thrive in a fast-paced environment
- Highly motivated and goal-oriented mindset
- Strong organizational and multitasking skills
- Team player with a desire to learn and grow
- Valid driver's license with a good driving record
Nice To Haves
- Previous automotive service advisor experience is preferred, but not required for the right candidate
Responsibilities
- Greet customers promptly and professionally
- Listen carefully to customer concerns and service needs
- Clearly explain recommended maintenance and repair services
- Build strong relationships through trust and exceptional communication
- Coordinate repairs with our technician team
- Keep customers informed throughout the repair process
- Ensure every customer receives a world-class service experience
- Follow up with customers to ensure complete satisfaction
- Help drive department growth through outstanding customer service
Benefits
- Competitive compensation package
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Plan
- Paid Training
- Employee Discounts
- Career Advancement Opportunities
- Supportive Team Environment
- Three (3) Weeks Paid Vacation after One Year of Employment
- Opportunities for growth within a 14-store automotive group
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
