Automotive Service Advisor

Drive N-Motion•Rio Rancho, NM

1d•$65,000•Onsite

About The Position

Drive N-Motion in Rio Rancho, NM is looking to hire a full-time Automotive Service Advisor to guide our customers through the auto repair process. This auto repair position earns a competitive starting pay with commission that can boost your income over $65,000 each year. You will have access to over 5,000 internal customers who need service work, along with new leads/customers who visit our dealership on a daily basis. We provide terrific benefits and perks, including health, vision, dental, a 401(k) with company match, paid time off (PTO), and flexible scheduling. Since we first opened our doors, Drive N-Motion has become synonymous with affordable and high-quality used cars. With a solid reputation built on trust, we strive to put customer satisfaction at the forefront of everything we do. Our dealership also takes great pride in its surrounding community and regularly participates in local charities, youth sports, and holiday events. Our employees are our greatest asset. That is why our goal is to provide them with the tools, resources, and goals they need to perform their very best every day. We heavily invest in our team's professional development, routinely providing training and advancement opportunities because we love to promote from within! At our dealership, we work as a tight-knit team. We hope you'll join us!

Requirements

2 + years of experience as a service advisor at an automotive dealership or service center
Experience sourcing aftermarket parts
21+ years of age
Driver's license, insurable driving record, and proof of insurance for your personal vehicle
Ability to occasionally lift and carry objects over 50 lbs
Great communicator who can clearly explain complicated mechanical issues in terms a layperson will understand
Enjoy working with customers and providing excellent service
Ability to excel in a fast-paced environment

Responsibilities

Greet customers and determine the issues they are experiencing with their vehicle.
Make service recommendations and help customers determine which repair options are best for their vehicle.
Clearly communicate mechanical issues in terms the customer can understand.
Write the repair order and communicate the required work to the technician.
Schedule appointments efficiently.
Source aftermarket parts.