Automotive Service Advisor / Service Writer
Nucar Mid Atlantic•New Castle, DE
•Onsite
About The Position
Nucar Chevrolet in New Castle, Delaware has an opening for an Automotive Service Advisor for our service department. Are you highly motivated and eager to learn? Here at Nucar we are committed to excellence and are looking for someone who has great communication skills and problem-solving abilities.
Requirements
- Positive professional attitude
- Strong communication skills; oral and written
- Ability to communicate technical information in non-technical language to clients
- Prior experience in automotive service writing a must
- Working knowledge of shop equipment
- Team oriented, flexible and committed to maintaining a high level of customer service
Responsibilities
- Develops estimates by costing materials, supplies and labor.
- Prepares repair orders by describing symptoms, problems, causes and services required or requested
- Maintains excellent customer rapport by explaining estimates and expected return of vehicle, along with obtaining client approval of estimates
- Verifies warranty and services contract coverage by examining records, and explaining provisions and exclusions to customers
- Maintains professional appearance and excellent work ethics
- Exhibits high level of commitment to customer satisfaction
Benefits
- Competitive compensation with unlimited earning potential
- $65,000-$90,000
- Great opportunities for career advancement
- Positive, success driven work environment
- Training and mentoring opportunities
- 401K
- Health Insurance
- Dental Insurance
- Life and Disability Insurance
- Paid Vacation
- Employee Discount
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
